Frequently asked questions
Brief answers to help you understand the next step.
Can you help Sudanese travellers living outside Sudan?
Yes. We start with your country of residence and travel purpose and explain the assistance appropriate to your situation.
How do I start?
Use the available contact details and tell us the service you need, your country of residence and approximate travel dates.
Can medical coordination and travel services be arranged together?
Hospital communication, appointments and interpreting can be coordinated alongside flights, accommodation and transport according to your needs and availability.
How do I find out the fees?
We explain fees directly after understanding the service and details, before you agree to proceed.
Is visa approval guaranteed?
Visa decisions are made by the relevant authority. We help prepare the application and follow the available steps.
How should I share medical reports?
Begin with a general enquiry. When needed, we explain the recipient and appropriate sharing method for coordination.